Who is Traction Financial?
Two decades ago, our founder identified a widespread issue faced by numerous dealerships: the inefficiency of business processes following vehicle leasing. Traction Financial was created to accompany customers throughout their leasing, enabling dealerships to concentrate on boosting their sales.
What do we do?
Traction Financial partners with your dealership to provide top-tier customer service, aiming to maximize customer payments and insurance disbursements, thereby enhancing your profitability.
- Experience: Our extensive experience means we know the intricacies of this business. We've navigated the challenges and learned from each point of weakness to develop robust solutions.
- Comprehensive Service: By outsourcing to us, you gain access to a large team of professionals dedicated to managing your portfolio. From collections and insurance to repossessions and mechanical appointment scheduling, we handle it all.
- Customer Focus: We believe in the importance of reliable transportation for our customers. Over the years, we've helped thousands secure the vehicles they need to get to work and take their kids to school. We take this responsibility seriously, knowing that a running car is crucial to maintaining payments and overall success.
At Traction Financial, we don't just manage portfolios; we provide peace of mind and reliable service to ensure your success in the BHPH/LHPH business.
We offer a wide range of Necessary Services:
At Traction Financial, we specialize in comprehensive portfolio management for Lease Here Pay Here (LHPH) and Buy Here Pay Here (BHPH) dealerships. Our full-service solutions include:
policyComprehensive onboarding review for all accounts
terminalImplementation and maintenance of CPI
paymentsTransitioning customers to an automated payment plan
call_qualityEngaging with all accounts promptly through calls, emails, and texts
support_agentA committed team allocated to both client and customer needs
analyticsProcessing and tracking third-party insurance claims
encryptedIssuing OFR and safeguarding assets in case of non-payment
auto_towingRecovery of assets without GPS tracking
scoreRegular performance updates with a weekly scorecard
Key Benefits of Our Car Financial Services
Our comprehensive financial solutions provide the tools your dealership needs to optimize efficiency and improve customer relationships. From streamlining operations to enhancing customer retention, here are the key benefits that will drive your success:
- Optimize employee resources
- Improve visibility into customer payments and revenue streams
- Intensify oversight of insurance claim status, including the management of claim denials
- Focused customer retention throughout the leasing period, encouraging repeat business and active referrals for your dealership
- Lost asset recovery